The Hope Academy is where purpose meets professionalism.
We equip Tshepo Hope branch teams with the knowledge, digital skills, and confidence to serve families with dignity, excellence, and compassion.
Every lesson, every policy, and every client conversation builds a stronger, more secure community.
1. Product
Master the funeral insurance products offered by Tshepo Hope Funerals. Understand benefits, premiums, waiting periods, and claims so you can advise families accurately and with care.
2. Compliance
Learn the key principles of Treating Customers Fairly (TCF), FAIS, and ethical selling. Stay compliant while protecting clients’ rights and maintaining trust in every interaction.
3. Professionalism
Develop personal discipline, customer care, and communication skills. Represent Tshepo Hope with integrity, empathy, and leadership in every community you serve.
Your Learning Journey
TechEasyERP
Complete your courses online (self-paced or guided)
Pass assessments to earn your certificate
Register for Regulatory Exams (RE) as a certified financial services professional.